Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Premium Metalwork Designs LLC

. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by Premium Metalwork Designs LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Premium Metalwork Designs LLC. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

2. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your state or province of residence
You will not use our products for any illegal or unauthorized purpose
You will not violate any applicable laws or regulations

A breach of these Terms may result in termination of access to our services.

3. Product Information

We strive to provide accurate product descriptions, dimensions, photos, and finish representations. However:

Colors may vary slightly depending on screen settings
Handcrafted products may contain slight variations in texture, finish, or appearance
Measurements are approximate unless otherwise specified

All products are subject to availability.

4. Custom Fabrication Orders

Custom or made-to-order fabrication projects may require:

Design approval
Measurements provided by the customer
Additional lead times

Customers are responsible for verifying dimensions, specifications, and installation compatibility before ordering custom products.

Custom orders are generally non-refundable once fabrication has begun.

5. Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

Modify pricing at any time
Correct pricing errors
Refuse or cancel orders suspected of fraud or misuse

Payments are securely processed through Shopify and approved third-party payment providers.

6. Shipping

We offer free standard shipping within the United States on eligible orders unless otherwise stated.

Estimated processing times are typically:

3–5 business days for standard products
Longer for custom fabrication orders

Shipping carriers and delivery estimates are not guaranteed and may vary due to external factors.

For complete details, please review our Shipping Policy.

7. Returns & Refunds

Returns and refunds are subject to our Return Policy.

Certain items including:

Custom fabricated products
Personalized items
Installed products

may not qualify for returns or refunds.

8. Installation & Product Use

Customers are responsible for proper installation and use of purchased products.

Premium Metalwork Designs LLC is not responsible for:

Improper installation
Structural damage
Misuse of products
Failure to follow local building codes or ADA requirements

Professional installation is recommended for structural or safety-related products such as handrails.

9. Intellectual Property

All content on this website including:

Logos
Product designs
Images
Text
Graphics
Branding

is the property of Premium Metalwork Designs LLC and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Premium Metalwork Designs LLC shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Lost profits or business interruption

arising from the use of our website or products.

11. Warranty Disclaimer

We provide select products with a limited workmanship warranty as described on applicable product pages.

Except where expressly stated, products are provided “as is” without warranties of any kind, either express or implied.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of those third-party services.